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djknowls
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Vista Business not showing as valid OS for ordering Windows 7

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Around July 6 there was at least one thread that mentioned when trying to order windows 7 upgrade for Pavilion Elite e9150t (product NY810AV) with Vista Business factory installed, the only current operating system in the dropdown is Vista Home Premium.  This upgrades to a lower level of Windows 7 than Vista Business.

 

This was reported fixed at that time, but is apparently broken again.

 

Is there any kind soul out there who can fix it again?  I called the customer support number and got the usual runaround.  (Updating now, try later.  When I didn't buy that, they they would escalate to HP and send me an email in 1 day - didn't happen).

 

I am sure I am not the only one with this issue.

 

Thanks so much.

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djknowls
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An additional note - I did try the browser tool to identify my OS - said it couldn't find it and to call customer support.  Perhaps because it was Vista Business and not Vista Home Premium?  Thanks.
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