I have bought a HP 6830S this week. It is in the list of notebooks that should be eligible for an upgrade kit to Windows 7, but when I check it, it says the model number is not in the database. How is this possible and what should I do to get this free upgrade anyway? I have bought it at a non-IT big shopping network Wehkamp and I don't think I can do anything by contacting them.
Thanks in advance
P.S. I haven't included the SN and PN here, because I don't think it is that safe and someone else could use it?
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