Stephy2019 Student
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Boot device not found

HP stream 14

So when I power on my computer I got a Boot device not found and when I went to do system check I passed the memory test but storage test when press takes me back to the HP PC Hardware Diagnositic with the other different options

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Boot device not found

@Stephy2019

 

Greetings and Welcome to the HP Support Community. 

 

Don't worry, I'm here to help! To better assist you, I'll need some more details -

 

Were there any recent changes made to the computer - any hardware change or software upgrade/ update? 

 

While you respond to that, let's try these steps -

 

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Press and hold down the power button for 15 to 20 seconds. 
4) Plug-in the Adapter. 
5) Try to turn on the computer. 

 

Step 2 BIOS Defaults -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F10 once for BIOS. 
4) Press F9 for BIOS defaults. 
5) Press F10 to save and exit. 

 

Step 3 Hard Drive Test -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Hard Drive (extensive) test. 

 

You may also refer to this document for further steps - HP Notebook PCs - Boot Device Not Found Error or Hard Drive Not Detected

 

Hope this helps!

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day ahead :)

Asmita
I am an HP Employee

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