• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-04-2017 11:16 PM

HP Recommended
Product: Hp2000 notebook
Operating System: Microsoft Windows 7 (32-bit)
Forgot password can't do anything. No disc to run for recovery tool
1 REPLY 1

‎05-08-2017 08:20 AM

HP Recommended

Hey there! @nastymamabear, Welcome to HP forums.

 

I understand you have forgotten password for your PC.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes on your PC?

 

Is your PC asking for windows login password or the BIOS password?

 

If you have recovery partition intact on your PC you can try performing recovery and check if it helps.

 

Refer this article to know how to perform system recovery from the partition.

 

If you don't have a recovery partition on your PC. Please contact HP Support and order a set of recovery discs.

 

Link to contact HP.

 

 

Have a beautiful day ahead! 

Take Care! 🙂

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.