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HP Recommended
HP Z420
Microsoft Windows 10 (64-bit)

Hi everyone,

 

For the life of me, there are two devices in the device manager I can't get to update:


PCI Serial Port
SAS Controller

 

Under both device, that is the last 2 timestamp description that is noted:

PCI Serial Port


1)

Device PCI\VEN_8086&DEV_1D3D&SUBSYS_1589103C&REV_05\3&11583659&0&B3 requires further installation.

 

2)

Device PCI\VEN_8086&DEV_1D3D&SUBSYS_1589103C&REV_05\3&11583659&0&B3 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false
Parent Device: ACPI\PNP0A08\0

 

I believe it's the Vantec PCIe RAID Host Card (UGT-ST644R).  I've installed the Win10 drivers... but it won't seem to go away.  

 

SAS Controller

1)

Device PCI\VEN_8086&DEV_1D6B&SUBSYS_1589103C&REV_05\4&a95f37b&0&0088 was configured.

 

2)

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_8086&DEV_1D3E&SUBSYS_1589103C&REV_05\3&11583659&0&88

 

Device PCI\VEN_8086&DEV_1D6B&SUBSYS_1589103C&REV_05\4&a95f37b&0&0088 requires further installation.

 

I'm not sure what I am support to do now... Any suggestions on how to solve this would be fantastic!

 

Cheers,
-Richard

 

 

 

 

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