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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Pavillion 500-402a
Microsoft Windows 10 (64-bit)

Windows 10 update crashed computer. Need to access start up settings to fix. That option does not exist in start up menu. How do I access that? Neither restore point or system image restore works as get error message at very end of process. Once logged in start up goes into rapid looping and unable to access anything.

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