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03-04-2017 05:42 AM
Hi!
Ich bought a HP ProBook 6550b a few days back. On the first start of the notebook I got the following message:
Product Information not valid
The following product information programmed into the system board is missing or invalid
Product Configuration ID
I already updated to the latest Bios version, but this did not solve the problem.
I searched Google and Youtube and found a tool (NbDmiFit ) that HP provides. Unfortunately I think, that the tool does not support my motherboard. I tried the batchfile "NbDmiFit.bat", which should find the correct exe-File for setting the missing value, but that didn't work.
After that I tried every single exe-file, but I was not able to set the Product Configuration ID successful.
Does anyone know, which exe-file or which tool one needs for setting the Product Configuration ID on a HP ProBook 6550b?
I also discovered a further possible solution with WinFlash. Unfortunately I don't know, which command is necessary for setting the Product Configuration ID. Maybe someone can help with that:
Usage: WinFlash64.exe [COMMAND]
dat string Specify the asset tag DMI string.
dmc string Specify the chassis manufacturer DMI string.
dmm string Specify the motherboard manufacturer DMI string.
dks string Specify the SKU number DMI string.
dms string Specify the system manufacturer DMI string.
dos [string;string2;...]|[index1 string1 ...] Specify the OEM DMI strings.
dpc string Specify the chassis asset tag number DMI string.
dpm string Specify the motherboard product ID DMI string.
dps string Specify the system product ID DMI string.
dsc string Specify the chassis serial number DMI string.
dsm string Specify the motherboard serial number DMI string.
dss string Specify the system serial number DMI string.
dus [uuid] Specify the UUID DMI string.
dvc string Specify the chassis version DMI string.
dvm string Specify the motherboard version DMI string.
dvs string Specify the system version DMI string.
Thank you in advance!