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‎11-12-2017 01:51 AM

HP Recommended
Product: HP Pavillion p6616f-b p6616f
Operating System: Microsoft Windows 7 (64-bit)

Hello, my product is the HP Pavillion p6616f-b pc bundle and I am trying to use the HP Recovery manager to erase everything and go toa factory out of box state, I had been able to open it once, but I dont remember how, and i know the key is f11 but it does not work, it does say press f11 on the bottom for recovery when turning on but it wont load, i know it does not load because it does not load, and like when i press esc key it says loading boot menu, but when i press f11 it does not say loading recovery manager, please do not recommend me to click start and look fot it. AS OF NOW, my windows is unbootable and i am unable to get into the actual operating system desktop so that is not a option, even though i cannot go into the desktop, i was able to load the hp recovery manager just days ago, and somehow i cannot now, i have tried inserting my usb windows 7 to repair/reinstall but it doesnt load hp recovery manager.

bottom line: looking to load hp recovery manager but i pressed the f11 key and it does not load

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.