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‎12-03-2017 12:20 PM

HP Recommended
Product: HP Envy bp100na
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

 

I'm having a strange issue I hope someone can help with:

 

I recently purchased an HP Envy laptop, and I have enabled the "Scroll inactive windows when I hover over them" option in mouse settings, however this doesn't seem to work properly when using the touchpad. It works fine when switching between chrome and one of the windows 'settings' windows, for example, but I can't get it to work with any office applications.

 

If I am using Word and chrome, say, I have to 'tap' to make the window active before I can use two finger scrolling. Also, the scrolling speed seems to vary between chrome and any msoffice application (slower in word, for example) - as though the touchpad settings don't seem to have registered with MSOffice, which I would find very strange as this is a feature of Windows 10, and both being Microsoft products, both latest versions.

 

I know this seems like a minor issue, but it is a bit of an annoyance as it is a new feature of Windows 10 and the laptop is brand new, so it would be disappointing if it doesn't work!

 

Perhaps I have missed a setting somewehere - any help would be greatly appreciated,

 

Thanks,

 

George

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