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‎10-03-2018 08:34 AM

HP Recommended
Product: HP Sprocket
Operating System: iOS

I recently bought an HP Sprocket and tested it immediately with no problems (after powering it up and charging it to full capacity).

It printed fine so I put it away for a week and wanted to print something yesterday.

I charged the Sprocket with the cable that came with it and the light came on RED and I left it plugged in until the light became green, no problem so far.

However, when I push the button on the side to switch it on, nothing happens.

No light to indicate it is starting up or anything.

I tried (eventhough the device is off) resetting it with a pin but that obviously didn't work either.

Is it dead? Eventhough it charges ? 

Thanks for any advice you may have.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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