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HP Recommended
Spectre x360 15" (1EL88UA#ABL)
Microsoft Windows 10 (64-bit)

Hi all!

 

I am very disappointed in a very expensive 1-year-old purchase I made - wondering if there is something that I can do to fix this (although, I'm thinking there won't be)...

 

I have a top-of-the-line Spectre x360 convertible 15" (SKU 1EL88UA#ABL) that I bought last October (2017)...it's an i7-7500 w/ 16GB RAM and a discreet NVidia 940MX graphics card - I spent the extra bucks on this device so I had the pen and graphics/ processing power for PhotoShop and Illustrator work...not to mention I did kind of fall in love with the colouring of the device as it stands out from other laptops out there.

 

My issue now is this godawful "ghosting" that is happening with any windows I have on the go...hopefully the picture I snapped below shows what I'm talking about...is this the screen that is shot? Am I going to be on the hook for a full screen replacement now even though it's *JUST* barely out of warranty (HP Support Assistant says 2018-10-26 warranty end date - that's TODAY)?

 

Spectre Screen.JPG

 

I'm hoping that someone can think of something I can try before contacting HP support...

 

Thanks!

Kev

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