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‎01-08-2019 09:43 PM

HP Recommended
Product: 15q-bu0xx
Operating System: Microsoft Windows 10 (64-bit)

I bought a new battery and after first time charging it tested the battery through HP assitant m it said recalibrate the battery by charging to 100% and keeping the charging connector connected for anoth 2.5 Hours and then test again, I have done this procedure alreadt 3 times but battery test styill says "calibrate? what shall i DO AS IT IS NOT GETTING CALIBRATED.

 

Please help

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