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‎09-07-2019 09:24 AM

HP Recommended
Product: HP Stream Laptop 14-ax0XX
Operating System: Microsoft Windows 10 (64-bit)

My HP Stream 14 laptop isn't charging when the cable is plugged in.  It says "0% available (plugged in, not charging)".  It's stuck on 0% charge and if I unplug the charging cable, it shuts down.  What do I do and how do I fix this?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.