-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Who Me Too'd this topic
Create an account on the HP Community to personalize your profile and ask a question
11-15-2019 12:01 AM
I checked the specs for my motherboard so I could upgrade the RAM. It came with 6GB and the specs say that with 64-bit Windows it will support up to 16GB if installed with four 4GB modules. It says the compatible RAM is DDR3 PC3 10600 1333MHz non-ECC. I ordered a matching set of four 4 GB modules at these specs and installed. When I tried to boot up the computer it powered on but no beeps and no boot. I removed one module at a time and tried to reboot each time and same result until I got to just one module. That time I got a BIOS screen and then the blue screen of death.
I reseated the modules at least three times but no luck. When I put the original RAM back in it boots up no problem. I have updated the BIOS to the latest version I could find, version 5.15. The update worked but the RAM still didn't. I cleared the CMOS and rebooted and tried again but no luck.
I really want this RAM increase and it makes no sense that it isn't working. Any help is appreciated.
Solved! Go to Solution.