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02-29-2020 10:58 AM
HP Recommended
Product: HP ENVY 27-b200 All-in-One
Operating System: Microsoft Windows 10 (64-bit)
Hello,
Every time I launch any game (even very low demanding) full screen the screen goes black and blank. I assume something has to do with hardware acceleration or graphics (I see Intel HD and Nvidia in the settings). All the same games work fine when I can get them to launch in a window.
I had the same issue with any fullscreen video from the browser, but turning off the hardware acceleration in the Chrome resolved that issue.
I had the same issue before and then resolved by updating BIOS, but now the problem have returned.
Thanks.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.