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‎07-06-2020 07:00 AM - edited ‎07-06-2020 07:24 AM

HP Recommended
Product: HP Pavilion Gaming 15-ec0004ua
Operating System: Microsoft Windows 10 (64-bit)
Hello! Sorry for my bad English but I really need a help!
I bought a laptop HP Pavilion Gaming 15-ec0004ua on June 2, 2020 and it is running on battery only for one hour when I watch movies or surf the Internet. I discovered this problem in the first week and went to the store where I bought it, they said to go to a service center…
At the store they gave me a list of service centers, but I'm afraid to give my laptop there, because two year ago in one of them someone replaced the original battery  on used in my other laptop . and all service centers from this list have very bad reviews.
what should I do? why my new laptop does not work well? Can I exchange a laptop for a new one?
 
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