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‎07-15-2020 12:43 PM

HP Recommended
Product: HP pavilion gaming 15 ec-0044ur
Operating System: Microsoft Windows 10 (64-bit)

Hello, there is a problem with the operating system. When I purchased an hp pavilion gaming 15 ec0044ur laptop with freedos . After installing windows 10 pro (2004 version) from the official site of microsoft yjen,er functions normally but when you restart or turn off the laptop for a long time turns off 1.30-2 minutes as long as it comes out of sleep mode. Tried to use the hp cloud recovery tool after installation when entering the id writes that the data is incorrect and asks to contact technical support. None of these reasons have yet been resolved. I enter the ID correctly from the box, as the program automatically detects the id but does not allow you to enter the id

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