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‎07-24-2020 08:01 PM - edited ‎07-24-2020 08:02 PM

HP Recommended
Product: OMEN by HP - 17-an120nr

There was a spider on my laptop. I killed the spider on the laptop over the keyboard. I then grabbed a wipe and cleaned the entire laptop‘s keyboard. Something popped up on the screen and the touchpad stopped working. I freaked out and restarted the laptop and touchpad still did not work. I updated my driver and it says it works fine. I went to devices, touchpad advanced setting, driver, and it says it’s enabled and works fine. I went to devices, mouse advanced setting, driver, and it says it’s enabled and works fine. But it still will not work. Luckily I have a spare mouse and was able to connect it to the laptop to use it but the touch pad still will not work. 

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