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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎10-20-2020 04:25 AM

HP Recommended
Product: HP Pavilion 15 cx0098ur
Operating System: Microsoft Windows 10 (64-bit)

So it seems that I've got the same problem as a few of the members here - laptop started making a weird noise, upon disassembly I've discovered that my now infamous SR04XL battery is swollen. I bought the laptop in Russia around the end of 2018. Now I live in Germany, so hopefully getting a replacement battery will not be an issue. 

 

Dear HP, since this battery is known to be faulty, kindly advise on what I should do to rectify the issue.

Thanks in advance.

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