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‎12-22-2020 11:52 AM - edited ‎12-22-2020 12:41 PM

HP Recommended
Product: Spectre x360 13t
Operating System: Microsoft Windows 10 (64-bit)

My laptop will no longer turn on, or off. The screen is black and the only lights are the orange led when plugged in, and a slow flashing white led on the power button.

 

I have tried a hard reset to no avail. I let it drain entirely and then plug in and that had no effect. No matter what I do it either has no lights at all from having no power, or the sleep and charge lights.

 

From my searches this seems likely to be the extensively prevalent motherboard issue that plagues these expensive machines. I am unfortunately 6 months out of warranty.

 

Any suggestions on additional troubleshooting steps to check if it is in fact the motherboard? 

Has anyone heard if HP is doing anything to address this issue?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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