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HP Recommended
Hp OMEN 15-5211na
Microsoft Windows 10 (64-bit)

Hi there, I have just replaced my battery on this laptop which otherwise works well.

It is a third party battery but seems identical and will power the laptop.

I have forced it to do so by powering on with the old battery and then installing the new one while fully on and plugged into the mains.

But when you restart.... Again it will not boot.... Powers on but screen stays blank.

It has allowed me to do a bios reset using the windows key and b- but still no change once this is done.

How do I access the Bios itself? I have tried quickly  tapping the ESC key, f9, f2,F10 as it powers on but nothing responds 😞

Sorry for the essay but I hope someone can help 😢

 

 

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