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‎04-07-2021 01:37 AM

HP Recommended
Product: Designjet T930
Operating System: Microsoft Windows 10 (64-bit)

Good morning. The problem started with error 89:03, the stacker ramps motor. The error come up everytime the plotter starts. So i have replaced the stacker ramps motor and then made the necessary calibrations. Now the machine starts up and error 89:03 is gone. Anyway, error 79.2:04 started to came up randomly, sometimes when printing, or during paper loading. Looking inside log files, this error started to show with error 89:03. Now i think these errors are not related, and are 2 different problems.

As for the manual, error 79 is something generic and possibly related to the firmware. At this point I have tried updating the firmware from usb but, after the firmware check it says there is not enough space, From the auto update menu it says there is't a new firmware. 7_03_01 installed, 7_05_01 on the website.

Any help will be very appreciated

Thank you

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