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‎05-06-2021 07:55 AM

HP Recommended
Product: portable HP 255 G7
Operating System: Microsoft Windows 10 (64-bit)

Ordinateur portable HP 255 G7

 

 

Bonjour,

 

Je n’arrive pas mettre mon pc portable en paramètres d’usines. J’ai télécharger le HPCloudRecovery sur le site HP et j’ai fait une clé USB boot mais lors de ce lancement un message d’erreur se met

Erreur : 0100-84AE-84AC,84AD,85EA,85EC,87CE

 

Quand le démarrage du pc se fait je clique sur F11 mais il ne me propose pas paramètre d’usine, il me demande de booter sur USB ou disque.

 

Commentaire puis remettre les paramètres d’usines.

 

Merci à la communauté de l’aide qu’elle pourra me donner

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