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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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HP Recommended
HP 3 in 1 Printer 8620

Paper Jam Error coming up I have checked all paths reset printer but I cannot erase error message.

 The ink cartridge area I am not sure but it used to run up and down when you took a cartridge out and replaced it

My error message reads " Remove rear access panel or automatic two sided feed which I dont know where that is but I did remove back checked wheels.  I checked front cover cartridge access door which is in the error message . I checked everwhere and cannot find any jams I have turned power off and rest but message comes straight back on turning machine on  please help.  Kathy

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