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‎02-07-2022 02:31 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15m-ed0013dx
Operating System: Microsoft Windows 11

When I turn on the camera whether it’s the one that came with the laptop or through Zoom, Microsoft Teams etc, the image is grey/white. I run my finger across it and it can sense the light shifting. But no image. And before you ask no it’s not the privacy screen. I uninstalled and reinstalled the camera. I uninstalled and reinstalled updates. I don’t know what to do at this point. 

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