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‎09-13-2022 02:19 AM

HP Recommended
Product: HP Elitebook 840 G7
Operating System: Microsoft Windows 10 (64-bit)

Dear Community,

 

We expected a big issue regarding our HP Computers Elitebook 840 G7 version running Windows 10 64 bits

 

All thoses computers were not able to start after a Firmware upgrade (1.10). The computer still stuck at the starting process without success.

 

All other computer model (HP Elitebook G3/G4/G5/G6/G8) are not affected

 

For the moment, we rolled back the firmware version to 1.08 and locked to not upgrade to the newest version.

 

Does someone has the same issue ? Does HP is aware about this issue ?

 

Thanks

 

 

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