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‎01-29-2020 10:57 AM

HP Recommended

I just purchased the Sprocket 200. I printed off one picture so far, but the printing notification will not disappear. The photo has already printed, but the notification remains on my phone (Samsung Galaxy S9+). There no pictures in the printing queue. I am unable to dismiss the notification on my phone. I an not sure why the notification remains, saying "printing."

1 REPLY 1

‎01-31-2020 05:11 PM

HP Recommended

@Gaojer

 

Welcome to HP support community.

 

Uninstall and reinstall the HP sprocket app

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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