AI Key Location on Keyboard

[CaptainJoe61]

The only problem I have with this laptop is the location of the AI key on the keyboard. It should have been the left control button. Is there another keyboard that can replace this one? Publishing shortcuts are all left hand keys while selecting the right control button. I used power tools to change the programming on the right side alt key that has to be refreshed every few weeks, ask the laptop seems to forget that it was programmed.  This is not a viable permanent solution. I hate to think I have to buy a different laptop than an HP, but it seems that's my only option. I'm so frustrated. 

[Jerry_57]

Hi @CaptainJoe61,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry you are experiencing inconvenience with the location of the AI key on your keyboard. Currently, HP does not provide an officially recognized solution for changing or relocating specific keys like the AI key on their keyboards. Most HP laptop keyboards are integrated into the laptop's chassis, making them not easily replaceable with third-party alternatives.


Please help us with the Product serial number or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here

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To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

Jerry_57

HP Support