ASCCI codes

[Jose2052]

Hi. I cannot use the ASCII codes with the "Alt" function.

Anybody can help?

Thanks,

Jose

[Kuroi_Kenshi]

Hi @Jose2052,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[Jose2052]

Hi Kuori,

The model is: HP Envy x 360 2-in-1 Laptop 16-ad0xxx

Thank you,

Jose

[Jose2052]

Hi. I have received a n ew message from Kuroi but there is no reply to my query.

Thank you,

Jose 

[Kuroi_Kenshi]

Hi @Jose2052,

Thank you for the response.

The inability to use ASCII codes with the "Alt" function on your HP Envy x360 can be due to a few common reasons. Here are some steps to troubleshoot this issue:

Check Num Lock Status

1. Enable Num Lock:
   • Ensure that the Num Lock is enabled on your keyboard. The Numeric Keypad section needs to be active to use Alt codes.

Verify Keyboard Configuration

Check Keyboard Layout:

• Make sure your keyboard layout is set to English (United States) as some other layouts may not support ASCII codes.

Using the Numeric Keypad:

• Ensure you are using the numeric keypad on the right side of the keyboard (or the virtual numeric keypad if using a compact layout) rather than the numbers at the top.

System Settings

Keyboard Driver Update:

• Check if your keyboard drivers are updated. Go to the Device Manager, find your keyboard, and make sure you have the latest drivers.

Ease of Access:

• Go to Settings > Ease of Access > Keyboard and make sure that "Use numeric keypad to move mouse around the screen" is turned off.

Alternative Methods:

• Use the Character Map utility in Windows to find and copy special characters.

On-screen Keyboard:

• Use the On-screen keyboard with Num Lock on for ASCII input if the physical Num Pad is not functioning.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,