• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎06-12-2025 05:48 AM

HP Recommended
Product: HP ProOne 240 23.8 inch G10 All-in-One Desktop PC (710M4AV)
Operating System: Microsoft Windows 11

I can't access HP ProOne 240 G10 (AIO) bios with the administrator password that I put a few month ago.
I already reset the bios configurations to default with the power button method but it didn't help.
Notice that this model doesn't save the password in the BIOS, rather to another place in the motherboard (EC).
I've 22 computers with that same problem.
I'm sure about the password, it's the same I put in all the computers, and I've some old ones and others with no problem at all to access.
Replacing the motherboard is not acceptable by me, I'm looking for another solution.

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.