After entering the right recovery key… its being in loop and again asking the same…cant start my lap

[Mahes__Tawade]

My laptop suddenly went into bitlocker recovery mode. After entering the correct recovery pin it goes into the loop and again asks recovery key after hitting enter

[Garp_senchau]

@Mahes__Tawade Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It sounds like you're stuck in a BitLocker recovery loop, which can be frustrating. Let's try few steps:

Check the Recovery Key

If you saved it to your Microsoft account, you can find it by logging into Microsoft Account Recovery.

If you saved it to a USB drive or printed it out, use that to enter the key.

Check BIOS Settings

Turn on your laptop and BIOS/UEFI.

Make sure “Secure Boot” is turned on.

Check if TPM is enabled. This is important for BitLocker.

HP Consumer Notebook PCs - BIOS Setup Information and Menu Options | undefined

Try Booting Without USB or External Devices

Turn off your laptop completely.

Disconnect any USB drives or external devices.

Turn the laptop back on and see if it boots up normally.

System Restore (If Available)

If you have a restore point set up, go to Advanced Startup Options:

Go to Troubleshoot > Advanced Options > System Restore.

Choose a restore point before the BitLocker issue started.

HP PCs - Using Microsoft System Restore | HP® Support

HP PCs - Software recovery options (Windows 11 and Windows 10) | HP® Support

Reinstall Windows (Last Resort)

If nothing works, you can reinstall Windows:

Factory Reset HP Laptop: Windows 10/11 Guide 2025

Reference: HP PCs - Using BitLocker and finding the recovery key (Windows 11, 10) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,