• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎03-20-2025 02:04 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0087tu
Operating System: Microsoft Windows 11

I want to update  BIOS. However, I do not see my laptop (HP Pavilion x360 Convertible 14-cd0xxx) in the list. If I go by clicking on my identified product, I cannot find my OS (Only Windows 10 is listed, and mine is Windows 11).  How can I find my right BIOS version.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-20-2025 06:38 AM

HP Recommended

@TK2050,

 

If you run a downloaded update BIOS file in the Windows, the actual BIOS update operation will take place in the EFI environment outside the Windows.

 

Download a BIOS update file from your drivers download page under W10 and run the update file as administrator. After rebooting, your system will perform the BIOS update outside W11.

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎03-20-2025 06:38 AM

HP Recommended

@TK2050,

 

If you run a downloaded update BIOS file in the Windows, the actual BIOS update operation will take place in the EFI environment outside the Windows.

 

Download a BIOS update file from your drivers download page under W10 and run the update file as administrator. After rebooting, your system will perform the BIOS update outside W11.

2 people found this reply helpful
Was this reply helpful? Yes No

‎03-21-2025 01:29 AM

HP Recommended

Thank you very much Tk_srq.  It worked.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.