• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎06-10-2025 11:00 AM

HP Recommended
Product: HP Laptop PC 15-dy2000 (2D117AV)
Operating System: Microsoft Windows 11

The battery in my laptop will not hold a charge and needs to be replaced. I do not see how to replace the battery.

Reply
1 REPLY 1

‎06-10-2025 09:38 PM

HP Recommended

@Shorty23 

 

The third manual on the following link will tell you all

 

            https://support.hp.com/us-en/product/setup-user-guides/hp-laptop-pc-15-dy2000/35900328

 

You can see part # how to replace it and many more .... You can use part # to search online.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.