• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Slim Desktop PC S01-pF3000i (6V2M1AV)

I have a 3FO hard disc error - boot device not found.  Have followed online instructions nothing working.  Test under  UEFI says 'no hard drive installed'.  Help!

1 REPLY 1
HP Recommended

You need to replace the disk drive.

 

If you have a mechanical drive, on occasion it can be scanned and repaired.  The repair, if possible, would be done after the drive is replaced and possibly the repair may allow you to obtain important file that might be missing from your OneDrive cloud.

 

see if you have HP Factory cloud recovery.  if you do then a new disk drive can be used and you can restore your system to original conditions.

 

HP is removing cloud recovery for system over 5 years old.
The actual wording is a limited time after the warranty expires
You may want to get a copy of the cloud recovery before it is too late.
Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/

 

Let me know what happens


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.