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- Bought a HP Charger recently but no longer works

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05-27-2025 05:14 AM
I bought a charger for my HP Envy X360 back in April but it no longer works. I think it's quite poor that I've had a charger only for less than 2 months and it already does not work. Is there warranty attached? Or can I get a replacement?
I can provide the DZ S/N number on the charger but I have nothing else: D90W20045024M09R.A
05-28-2025 10:18 AM
Hi @Anish_0207,
Welcome to the HP Support Community!
We're here to help you tackle that hardware failure! Don't worry, we've got your back!
To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.
To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.
You can use this link as well:
Private Messages - HP Support Community
We're looking forward to helping you resolve this issue!
Stay tuned, and thanks for your patience!
Best regards,
Kuroi_Kenshi
I am an HP Employee