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‎04-08-2025 06:42 AM

HP Recommended

Still waiting for a meaningful response from hp about the manufacturer's defective hinge on my pavilion g7. Tried email. Phone.  Nothing. 

I'm retired. Loads of free time. If this takes years then so be it. 

1 REPLY 1

‎04-10-2025 02:45 AM

HP Recommended

Hi @brian222 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like you've been incredibly patient with this issue, and I can understand how frustrating it must be to feel like you're not getting anywhere.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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