Built-in camera shakes and shows lines while using camera

[sash_127]

Built-in camera shakes and when opening camera it displays lines

[Deep_World]

Hi  @sash_127,
 
Welcome to the HP Support Community!

Thanks for reaching out!

Sorry for the inconvenience caused and don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Does the issue occur only when using certain apps (like Zoom or Teams), or even with the default Camera app?
• Do the lines appear constantly, or only when the camera is moved or adjusted?
• Have there been any recent updates or changes to your system before this started?

In the meantime, here are a few troubleshooting steps you can try:

• Update drivers: Open Device Manager, locate your camera under Imaging Devices, right‑click, and select Update driver.
• Check HP Support Assistant: Run HP Support Assistant to see if there are any pending updates for your camera or BIOS.
• Reset the Camera app: Go to Settings > Apps > Camera > Advanced options, then select Reset.
• Test in Safe Mode: Boot into Safe Mode and check if the issue persists this helps rule out software conflicts.
• External check: If possible, test with an external USB webcam to confirm whether the issue is hardware‑specific

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World.