CANNOT ACCESS GOOGLE FROM MY LAPTOP

[Angela07]

Good morning.  

I cannot access Google from my laptop.  I receive the following message.  Any ideas how to resolve this problem please?  Thank you in advance for your help.  

This site can’t provide a secure connection

markedoneofthe.com sent an invalid response.

• Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR

[Deep_World]

Hi @Angela07,
 
Welcome to the HP Support Community!

Thanks for reaching out!

Sorry for the inconvenience caused and don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Does this happen only with Google, or with other websites too?
• Are you using Wi‑Fi or a wired connection?
• Which browser are you using (Chrome, Edge, Firefox, etc.)?

Here are a few troubleshooting steps you can try right away:

• Clear browser cache and cookies: Sometimes stored data interferes with secure connections.
• Check your system date and time: Incorrect settings can cause SSL errors.
• Try another browser: This helps confirm if the issue is browser‑specific.
• Disable extensions temporarily: Certain add‑ons can block secure connections.
• Restart your router and laptop: A fresh connection often resolves temporary glitches.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World.