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Featured blog article:

‎10-02-2026 10:59 AM

HP Recommended

how to turn on a camera on a hp laptop 15

 

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1 REPLY 1

‎10-04-2026 06:31 AM

HP Recommended

Hi  @Yepea 
 
Welcome to the HP Support Community!

Thanks for reaching out!


I understand you're having trouble turning on the camera on your HP Laptop 15. I'll be glad to help.

Kindly try the following steps:

  1. Check if your laptop has a webcam privacy shutter or camera key and ensure the camera is not physically blocked. HP notes that some notebook models include a privacy switch or shutter key that can disable the webcam. 
  2. Open the Camera app in Windows and check if the webcam displays an image. 
  3. Go to Settings > Privacy & Security > Camera and ensure camera access is enabled for Windows and your applications.
  4. Open Device Manager > Cameras, verify that the HP camera is enabled, and update the camera driver if needed. 
  5. Restart the notebook and test the camera again in the Camera app, Microsoft Teams, or Zoom.

You may also find this video helpful:  How to Turn On HP Camera on Laptop  - Click here 
 

For additional guidance, you can also refer to HP's official webcam troubleshooting document:

HP PCs - Troubleshoot the Webcam (Windows) View HP Support Document 

 

I hope this helps. 

I'm an HP Employee.


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