Cannot find driver Thunderbolt 4 PCIe

[Arniecy]

I recently received an HP Thunderbolt 4 PCIe card (2 Thunderbolt ports + 4 mini Display ports) but no driver software came with it and it seems impossible to find the driver on HP's website. Please help!

[zoey7886 · Accepted solution]

@Arniecy, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your Thunderbolt 4 PCIe driver! 

We're thrilled to have the opportunity to assist you and provide a solution.  

For your HP Thunderbolt 4 PCIe card, you can download and install drivers and firmware updates directly from HP's support site. Follow these steps to ensure that your card functions correctly:

Steps to Download and Install Drivers:

1. Ensure your computer is connected to AC power and has an active internet connection.
2. Download the latest drivers from HP's official support website.
   • Thunderbolt Firmware Update: Intel Thunderbolt Firmware Update
   • Thunderbolt Controller Driver: Intel Thunderbolt Controller Driver
3. Update the BIOS on your computer.
   • For Desktops: Updating the BIOS (Basic Input Output System) for HP Consumer Desktop PCs
   • For Notebooks: Updating the BIOS (Basic Input Output System) for HP Consumer Notebook PCs
4. Restart your computer if it does not restart automatically.
5. Install the downloaded drivers.
   • Thunderbolt Firmware Update: Install the firmware for the Thunderbolt controller.
   • Thunderbolt Controller Driver: Install the Thunderbolt controller driver for your operating system.
6. Connect the HP Thunderbolt 4 PCIe card to your computer's Thunderbolt 3 port.
7. Download and install the latest HP Thunderbolt drivers  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Arniecy]

Thanks. This looks like it should work . All I needed was the link to the driver software and firmware which wasn't in the location indicated in the Users Guide that came with the card.  

[zoey7886]

@Arniecy, Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic, and have an amazing day ahead! 

Regards,