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- DVD/CD RW DRIVE Model DU-8AESH ProDesk 400 G4 desktop is not...

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02-04-2025 05:56 PM
Product: HP ProDesk 400 G4 Small Form Factor PC
Operating System: Microsoft Windows 11
My DVD/CD RW disk player is not working since upgrading to Win11 it is a HP DVD/CD RW Drive Model DU-8AESH 5v 1.5a
HP P/N 849055-HC2
CT: 7GHKVEPGTA4HU9
S/N 466746917637
Model DU-8AESH-HC2
F/W 6 HSM H/W:0101
Is there a download for a driver for this PC?
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