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HP Recommended

I have purchased 
HP Victus Intel Core i5 13th
Gen 13420H - (16 GB/512
GB SSD/Windows 11 Home
/6 GB Graphics/NVIDIA
GeForce RTX 4050/144 Hz)
15-fa2381TX / 15-
fa2701TX / 15-fa1278TX
Gaming Laptop

From Flipkart .

In Flipkart the adaptor wattage shown is 200

But I received a 120 watts adaptor

There they are claiming 75 watt tgp whereas in my system which I got it is showing 50 watts.

More to this, the warranty is also activated 6 months ago.

Can someone help me with this

 

1 REPLY 1
HP Recommended

Hi @Harsh784274 

 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

 

To help us get started on resolving your issue, could you please share your HP laptop's serial number with us via private message? 

This will help me find the exact specifications of your laptop.

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I am an HP Employee.
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