Disputing Warranty status

[orktopus]

Hello! Not sure if this is the correct place to post but I am trying to update the warranty of my laptop. Online it says expired but I bought this laptop two weeks ago from Best Buy as open-box and I was told that the warranty will be valid for 1 year from the date of purchase. I tried to dispute the warranty status on the website but it keeps erroring out after taking my information.

What can I do to get support?

[BeemerBiker]

This link shows how to get warranty information.
Click here to read how to dispute a warranty.
Click here for: Rights in the UK
Click here for: Rights in the EU.
Click here for: Rights in India.
Click here for: Rights in the USA.

This is basically a user to user forum, but I notified a moderator to have an HP Agent contact you.

[Jerry_57]

Hi @orktopus,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP Laptop is having a warranty dispute.

We request that you dispute the warranty at the link below and check:

HP PCs, printers - Dispute a warranty status | HP® Support

Or you can share the details below in a private message:

Full Name:
Email ID:
Contact number:
Address:
Serial number:
Product number:

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.