Does anyone know about computer services and maintenance from "Got Your Back" support services?

[Warzy]

I have an HP Pavillion Laptop Model # 15-cs0057od, Product ID 4NL51UA. I have been having my laptop serviced by a company called GotYour Back Services. Does anyone know if this company is legitimate? I am wondering if they have installed any malware or taken any data? Apparently, they are recommended by another company PC HelpSoft. I have also installed their software, PC Cleaner Pro. Are these products and services safe to use?

[Dragon-Fur]

@Warzy 

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Were it mine to do, I'd never install "cleaner" software on my systems.

I'd never install any software from a company I don't know.

You have answered your own question in part:

You don't know these people and you don't know what you have installed on your system.

Asking us is a sign that you, too, are unsure whether any of this is a good idea.

Unfortunately,

There is no way for us to know whether they have installed malware or "taken" your data.

Someone might answer here and say, "Sure, we know so-and-so."

Suggestion

Search the net for others who have had experience with the companies you name.

Personally, I'd scrub my system and call my bank.

That is me -- I am old and suspicious by nature.

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