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‎07-06-2025 10:06 AM - edited ‎07-06-2025 10:09 AM

HP Recommended
Product: HP Omnibook Ultraflip

My HP OmniBook Ultra Flip has a display issue where the external monitor shows only a mouse cursor, with no desktop or windows content. This occurs when using my HP USB-C Universal Dock, despite its drivers and firmware being reinstalled and the dock functioning correctly with other laptops. When it's connect to a direct USB-C to HDMI cable, not even a cursor shows up.

I verified that all windows and bios updates are applied. The issue persists.

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