Factory setting

[cloud627]

I just want to delete my old laptop to factory so I can give my old laptop to my brother how can I do that please

[Max3Aj · Accepted solution]

@cloud627, Hello and welcome to the HP Support Community! 😊

Thanks for posting your question. I'm glad to assist you today.

It’s awesome that you’re passing your HP Stream 14-cb010ds on to your brother,💙 To get it ready for him, doing a factory reset is a smart move. Here’s how you can do that:

Reset Your HP Stream to Factory Settings

1. Plug in your laptop (just to be safe - no one likes a mid-reset power outage!).
2. Click on the Start Menu > Settings ⚙️.
3. Go to Update & Security > Recovery.
4. Under Reset this PC, click Get started.
5. Choose Remove everything (this will wipe your files, apps, and settings).
6. Then select Remove files and clean the drive for a fresh start.
7. Follow the on-screen instructions and let the magic happen! ✨

You may refer to this document - How to Factory Reset Your Windows PC: A Step-by-Step Guide < Tech Takes - HP.com Australia 

>HP PCs - Reset the computer | HP® Support
 

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support