Fail check Storage

[Robgyn]

Storage check ,said  ST1000DM033-1SB102 FAIL.

what that means? 

[NonSequitur777 · Accepted solution]

@Robgyn,

Welcome to our HP Community forum!

The error message indicates that the Seagate ST1000DM033-1SB102 (a 1TB mechanical hard drive) in your HP Pavilion 590-p0070 has failed a storage diagnostic test. This likely means the drive has developed bad sectors, mechanical issues, or other critical failures.

Steps to Take:

1. Back Up Data Immediately – If the drive is still accessible, the user should back up any important files before further deterioration.
2. Run Additional Diagnostics – Use tools like:
   • HP Hardware Diagnostics (UEFI) → Run a "Hard Drive Test."
   • Seagate SeaTools → Check for detailed SMART errors and confirm failure.
3. Replace the Drive – If the failure is confirmed, the user should replace the drive with a new HDD or preferably, an SSD.
4. Reinstall Windows – After replacing the drive, they may need to reinstall Windows using HP’s recovery media or a fresh Windows installation.

Kind Regards,

NonSequitur777

[Robgyn]

Diagnostic report

Hide details

Failure details - Hard drive check:

Failure ID:9BVA2J-9SKCHH-QF8XGK-60W603

Test date:2025-02-18

Component tested:Hard drive check

IMPORTANT:The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

[NonSequitur777]

@Robgyn,

Link: https://support.hp.com/us-en/contact/diag?failureId=9BVA2J-9SKCHH-QF8XGK-60W603&productNo=3LA18AA%23....

Kind Regards,

NonSequitur777