HP Deskjet 4200e and recently changed my laptop to a Samsung B4 and can't link it to my wifi.

[Woopy]

My knowledge is limited but it may have something to do with the laptop having ARM drivers ? 

and perhaps I need to download printer drivers - or is it my printer is too old??

[VikramTheGreat]

Hi @Woopy,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

You're right to suspect that your HP DeskJet 4222e printer issue might be related to your Windows 11 ARM-based laptop. Here's a breakdown of how to fix it:

1. Use HP Smart App (Best for ARM Devices)

HP recommends using the HP Smart app, which is optimized for ARM and handles driver installation automatically:

• Download: HP Smart - Free download and install on Windows | Microsoft Store.
• Open the app and follow the steps to add your printer.
• Make sure your printer is connected via USB or Wi-Fi.

2. Check for ARM-Compatible Drivers

HP’s official driver page for your printer is here:
👉 HP DeskJet 4222e All-in-One Printer Software and Driver Downloads | HP® Support

• If you're using an ARM-based PC, avoid downloading traditional .exe drivers unless they explicitly mention ARM64 support.
• If no ARM-specific driver is listed, the HP Smart app is your best bet.

3. Use Microsoft’s Built-in IPP Class Driver (Fallback)

• Go to Settings > Bluetooth & devices > Printers & scanners > Add device.
• If your printer isn’t detected, click “Add manually” and choose “Add a printer using a TCP/IP address or hostname”.
• Use the IPP Class Driver if prompted—this is a universal driver that works with many HP printers on ARM.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support