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HP Pavilion 16 inch Laptop PC 16-af0000 (954S0AV)
Microsoft Windows 11

Hello,

 

After my HP Laptop Subscription ended in July 2026, I received and email to complete a satisfaction survey for a reward. I still have yet to receive that reward. Does anybody have details on that reward.

3 REPLIES 3
HP Recommended

Hi  @Destiny5005 
 
Welcome to the HP Support Community!

Thank you for reaching out, and I do hear your concern that you have not yet received the reward associated with the satisfaction survey after your HP Laptop Subscription ended.
 

To better assist you, could you kindly confirm which HP subscription you were enrolled in (for example, HP All-In Plan, HP Instant Ink, or another HP service)? 

 

In the meantime, you may find helpful information about HP subscription programs and support options in this HP document:

🔗 HP Subscription Overview and Support Information

Once you share the above details, we’ll be happy to guide you further.

 

I hope this helps. 

I'm an HP Employee.


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Hi,

 

I was enrolled in the  HP Laptop Subscription.

HP Recommended

Hi @Destiny5005,

If your concern is related to the HP Laptop Subscription program, I would recommend reviewing the official HP Laptop Subscription Terms and Support page, which contains useful information about the program and available support options:

 HP Laptop Subscription Terms & Support - Click here 

 

You can also find the contact information listed on that page and try reaching out to the appropriate HP Laptop Subscription support team directly for assistance with program support.

Regards

Deep_World


 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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