HP Laptop Subscription

[Destiny5005]

Hello,

After my HP Laptop Subscription ended in July 2026, I received and email to complete a satisfaction survey for a reward. I still have yet to receive that reward. Does anybody have details on that reward.

[Deep_World]

Hi  @Destiny5005 
 
Welcome to the HP Support Community!

Thank you for reaching out, and I do hear your concern that you have not yet received the reward associated with the satisfaction survey after your HP Laptop Subscription ended.
 

To better assist you, could you kindly confirm which HP subscription you were enrolled in (for example, HP All-In Plan, HP Instant Ink, or another HP service)? 

In the meantime, you may find helpful information about HP subscription programs and support options in this HP document:

🔗 HP Subscription Overview and Support Information

Once you share the above details, we’ll be happy to guide you further.

I hope this helps. 

[Destiny5005]

Hi,

I was enrolled in the  HP Laptop Subscription.

[Deep_World]

Hi @Destiny5005,

If your concern is related to the HP Laptop Subscription program, I would recommend reviewing the official HP Laptop Subscription Terms and Support page, which contains useful information about the program and available support options:

 HP Laptop Subscription Terms & Support - Click here 

You can also find the contact information listed on that page and try reaching out to the appropriate HP Laptop Subscription support team directly for assistance with program support.

Regards

Deep_World

[Destiny5005]

Hello,

I could not could not get support from the phone number listed. How do I receive the reward from Toluna?

[Deep_World]

Hi @Destiny5005,
 

Thank you for getting back to us, and I understand that you were unable to receive assistance through the phone number provided.

As this concern is related to the HP Laptop Subscription program and the Toluna reward, We recommend taking the conversation to our phone support team. They'll work with you one-on-one to get the issue sorted, possibly with some remote assistance magic.

1) Click on this link—    https://support.hp.com/contact

2) Add or select the product, and change/select your region.

3) Enter the serial number of your device or select Let HP detect your product option.

4) Choose "other" option from the list

5) Select continue to contact option

You should see the HP phone support number or Chat option listed.

They will guide you further.

Or, You may also visit the nearest HP authorized service center, the service team will check and assist you.

Kindly follow this link to locate the nearest HP service center:    https://support.hp.com/us-en/help/service-center

(Select the country from the dropdown menu and enter the city name or pincode)

Have a wonderful day!

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Regards,

Deep_World